Essential Accounting Services

Essential Accounting Services specializes in small business accounting and bookkeeping services. In addition to corporate taxes, they also do personal taxes. They will manage all of your accounting, so you can focus on your business.

Email or call Helen today

cell: (403) 826-0659

(403) 249-6693

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The June Edition of SuperScript is Now Available

As we looking forward to summer activities, our publication of SuperScript for June 2014 is now available. Have a safe summer!

President’s Message

2014 Workshop Success

Alberta Magazine Publishers Association on YouTube

STC 2013 Year in Review

Essential Accounting Services

Next Coffee Night Thursday, September 25 – Save the Date!

UX, Tech Comm, Superheros

Want to Volunteer?

Calling all Calgary Propeller Heads


To read more:

Your SuperScript Newsletter Team

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Welcome back, JobLink!

After a long break (and many long hours for our webmaster), the JobLink is back online! Thanks to the tireless efforts of Kevin Nazareth, the JobLink has a new lease on life. In addition to changing the login format, the postings themselves have been migrated from our previous PHP webpage to our WordPress styles, for a seamless look and feel with the rest of the website.

As a volunteer-run organization, we do thank you for your patience during this downtime. A great deal of time and energy has been expended trying to troubleshoot the situation with STC head office in Virginia, which had made changes to that affected our previous JobLink login system.

Visit the JobLink and check out the postings! (The password is available to Members only. Email

Are you an employer or a recruiter? Posting a job is free! Email for more information.

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Technical Writer/Training Consultant

Contact Information

Job Description

The position is for a technical writer/training consultant to develop operator training resources for SAGD facilities, gas plants, and pipeline stations.

The successful candidate will be required to gather training content and write self-instructional training modules for oil and gas process operators and pipeline station operators. Some travel will be required for this position. Training, if required, will be provided for instructional design, training development processes, and oil and gas processing technology.


Experience in writing self-instructional training resources, test questions, and procedures are important assets. Holding a CTP or CTDP certificate and prior knowledge of oil and gas processing are also assets.

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Proposal Manager

Contact Information:


The Proposal Manager can be located in either Edmonton, Alberta or Denver, Colorado.

The Proposal Manager is responsible for planning, leading, and contributing to the overall proposal development process in order to ensure that high-quality bids are delivered on time and in a well-organized fashion.  Proposals are “selling documents”, and include associated marketing brochures and collateral, which the Proposal Manager will also provide key support in producing.  Proposals are typically driven by government procurement activities, including requests for information (RFI) and requests for proposal (RFP).

Key Responsibilities:

  • The Proposal Manager owns the end-to-end process for preparing and delivering proposals in response to customer requests and in complete compliance with specific government procurement requirements.  As the key sales document to the target customer, the proposal and associated collateral needs to capture how our solution meets the business requirements in the most persuasive manner possible.
  • Develop an overall proposal plan and lead the response team in developing themes, features and benefits, and proposal strategy.
  • Develop and communicate task assignments and timelines and conduct regular follow-ups to ensure tasks are being completed as required.
  • The Proposal Manager must possess strong leadership skills in guiding the proposal effort towards a successful conclusion.
  • Work effectively with a cross-functional team of Sales Executives, Technical Leads, Project Managers, Legal, Financial and other resources. Lead and motivate all team members to achieve an excellent result.
  • Strong negotiation skills are essential, as team members are often dealing with multiple conflicting priorities and trade-offs need to be made.
  • The Proposal Manager is the final editor and owner of the finished proposal document.  This requires integrating, editing, and refining the content provided by subject area experts into a final cohesive document.  Close attention to overall polish and presentation is essential to ensuring a high-quality final product.
  • The Proposal Manager provides a pivotal role in supporting the entire bid process.  This includes not only the formal proposal response activity, but also ancillary activities including:
    • Monitoring, tracking, and communicating relevant bid opportunities that are posted on various public procurement sites
    • Maintaining a repository of current business, product, and technical information that is reusable for future bid responses
    • Sourcing and analysis of competitor bid responses

Desired Knowledge and Skills:

  • Must possesses exceptional written communication skills.
  • Good grammar and English vocabulary, editing, and proofreading skills are a must.
  • Strong organizational, project management, and time management skills are essential.
  • Must possess strong leadership skills in guiding the proposal effort towards a successful conclusion.
  • Familiarity with government RFP procurement processes is highly desirable.
  • Familiarity with Microsoft Stylebook for software and Associated Press/Canadian Press Stylebooks would be helpful, but not required.
  • Must have an above-average skill set using the Microsoft Office product suite, particularly Microsoft Word, in order to produce comprehensive, multi-chaptered documents, and appendices.
  • Experience using popular visual design software (Adobe, etc.) to create informational graphics, charts, diagrams, and flowcharts would be ideal, but not required.
  • Must be self-motivated and thrive in a fast-paced environment


  • Bachelor’s degree in Business, Business Communications, Applied Communications, Journalism, or Marketing is preferred.
  • Must have a minimum of 5 years’ experience as a Proposal Manager, preferably in an IT solutions environment selling to government agencies.
  • Previous marketing skills would be considered a strong asset.
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Edmonton Pub Night – Jun 12

It’s been some time since we’ve had a pub night, so let’s get together and have an early celebration of the summer solstice, share our summer holiday plans, enjoy drinks, appetizers (new venue/new menu), and each other’s company. This is a great opportunity to meet and chat with others in your field and to learn what other technical communicators in Edmonton are doing.

  • Date: Thursday, June 12, 2014
  • Time: 6:30 to 9:00 p.m.
  • Location: Craft Beer Market, 10013 – 101A Avenue NW (off Rice Howard Way). (map)
    There is hourly parking in the Library Parkade and other nearby parking lots, and ETS has numerous route stops at Edmonton City Centre.
  • CostSTC Alberta Members, STC Members (Society Members), Affiliate Members, and Non-Member Students: $15. STC Alberta Student Members: $10. Non-Members: $20
  • RegistrationOnline. Cash payment is due at the door. Walk-ins are welcome, but registration is encouraged. 

For more information about the event, contact Deanne Wilson, Edmonton Director.

2014 Calgary Tech-Security Conference

Data Connectors will be hosting the Calgary Tech-Security Conference in Calgary on Thursday, June 26, 2014, at The Coast Plaza Hotel & Conference Centre. This conference will have 8 companies speaking on various IT Security topics such as cloud security, compliance, social media security, personal devices security, network security and more, as well as a vendor exhibit area featuring more than 40 vendor exhibits. There will be numerous door prizes such as iPads, gift cards, Kindles, cash and more.  Breakfast and a full lunch will be provided for all attendees. This conference qualifies for CPE credits and Certificates of Attendance.

See our website for a full conference agenda, or call Stephanie Lange at 636-778-9495 for more information.

Program Details

  • Date: Thursday, June 26, 2014
  • Time: 8:15 a.m. to 5:00 p.m.
  • Location:  The Coast Plaza Hotel & Conference Centre, 1316 33rd St NE
    Calgary, AB T2A 6B6 (Map)
  • Cost:  Free for STC Alberta members ($100 value)
  • Registration: Click here to register for a complimentary VIP pass for STC Alberta members; VIP passes include breakfast, lunch, conference materials and entrance into conference sessions and exhibit areas
  • Contact: Stephanie Lange, phone: 636-778-9495

The Calgary Association of Freelance Editors’ (CAFE) Annual Spring Soirée – May 29

Come and celebrate the arrival of spring (or at least its imminent arrival!) with your fellow editors at the CAFE Spring Soirée! It will be an evening of socializing, networking and fun with members of Calgary’s editing and writing community.

  • Date: Thursday, May 29, 2014.
  • Time: 7:00 to 10:00 p.m.
  • Location: The King and I Restaurant, 822 11 Ave SW (map).
    There is parking around the building.
  • Cost: $15 for CAFE members, $20 for non-members.
    • Tickets can be purchased at the event. Ticket price includes one drink (beer, wine or pop) and appetizers.
  • RSVP: Please send an email to no later than Thursday, May 22, 2014.

We are looking forward to sharing a lively, wonderful evening with our friends and members.

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Technical Writer

Contact Information


The client  is seeking an individual with technical writing skills and experience to join their Education Services team. This individual will assist with developing education for the courses they provide to industry professionals, prospective industry professionals, and consumers. The compensation package will be commensurate with qualifications and experience. The work will be done onsite during business hours.

Reporting to the Education Services Coordinator, the technical writer will:

  • Research instructional content based on course or project outlines.
  • Assist with synthesizing content into robust instructional materials.
  • Format/edit/archive large course manuals using established guidelines.
  • Assist with updating current course content and tracking any changes.
  • Work independently under the guidance of experienced technical writers.

The successful candidate will have the following minimum qualifications:

  • Proficient in MS Word 2013, Adobe Acrobat suite, and technology in general.
  • Post-secondary education in technical writing or related field.
  • At least 2 years of experience working as a technical writer.
  • Proficient in the English language with well-developed writing skills.
  • Ability to work progressively on concurrent projects with tight deadlines.
  • Well-developed organizational and time management skills.
  • Ability to work collaboratively in an integrated team environment.



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Bilingual Technical Writer

Contact Information


Our client has a gold mine situated in Burkina Faso and is looking for a bilingual technical writer with experience writing Standard Operating Procedures (SOPs).

Minimum Experience Required

  • Five (5) years of experience writing SOPs in the mining, process plant, maintenance, or heavy vehicle maintenance industries.
  • Written and spoken fluency in both French and English.
  • Willingness to travel to Burkina Faso and work on-site there for at least six (6) months.
  • Physically able to perform site-wide SOP generation.

As this is a project based in a French-speaking country where all SOPs will be developed in both English and French, bilingualism is essential. Mining sector experience is desirable.

The client would like to get started as soon as the right candidate has been found. Travel, lodging, meals, and amenities will be provided.

Job ID 8569

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New Heights: Goal-directed Audience Analysis: Who’s Using your Content? – Apr 12, 2013

The New Heights annual workshop is STC Alberta’s premier educational event. We bring in a noted speaker for a day-long, intensive session on a topic of interest to our broad Alberta audience and provide attendees with materials, breakfast, lunch, snacks, and a first-class educational experience. You will come away from the workshop with a good appreciation of a tool or concept you always wanted to know more about, or a deeper knowledge of something you already work with.

New Heights: April 12, 2013

Topic: Goal-directed Audience Analysis: Who’s Using your Content?
Speaker: Judith L. Glick-Smith, MSCM, Ph.D

Have you ever wondered:

  • What do my users need to do their jobs?
  • What is my best strategy for providing my users with the best user experience?
  • What are my cost limitations?

If so, then this New Heights workshop is perfect for you. We are bringing in Judy Glick-Smith to guide us through audience analysis, and she will help us answer these questions and more.

About the Workshop

Recently, the university where I teach changed to a new online system, touting its “usability”. Even the “help,” which you have to use because the system is NOT usable, states, “The intuitive content manager…guides you through the process.” Number one, I couldn’t even find the words “content manager” on the screen. Number two, if it’s so intuitive, why does the help developer need to tell me that? It obviously isn’t if I had to use the help to figure out how to set up a simple file structure for the course I am teaching.

This is an example of a software product development effort that either had no preliminary audience analysis (for the system or the help) or the audience analysis was not done very rigorously – definitely not user- or goal-centered.

In technical communication, if we want our communication to be useful to our readers and users, we must do audience analysis for the content that we are developing. And, sometimes, we are asked to do audience analysis for the people who are developing products and systems. The process is the same.

This workshop will teach you the process of audience analysis using a readers’ and users’ goal-centered approach. You’ll learn each step of the process and then apply what you learned to real-life examples.

Workshop Objectives:

At the end of this workshop, you will be able to:

  • Develop a plan for conducting user-centered, goal-directed audience analysis.
  • Execute and adjust the plan, based on your findings.
  • Create an audience-task analysis document that can be used by content, product, and system developers.

About the Presenter, Judith L. Glick-Smith, MSCM, Ph.D

Judy Glick-Smith is a Fellow and Past President of STC. She is STC’s 2006 recipient of the President’s Award and she is the original architect of STC’s Leadership Community Resource (LCR). She currently serves as a member of STC’s Nominating Committee. She has been a technical communicator, entrepreneur, and business consultant since 1983. She has been involved with many other professional societies, including the American Society for Training and Development and Toastmasters International.

Judy is President of MentorFactor, Inc. MentorFactor focuses on technical communication services, organizational development consulting, business analysis, change management, conflict management, and transformative strategic planning for both organizations and individuals. Judy especially enjoys teaching people the art of flow-based decision making.

Judy also teaches in the Department of Communication at Kennesaw State University in Kennesaw, GA.

Judy has a Ph.D. in Transformative Studies from the California Institute of Integral Studies. She has a Master’s of Science in Conflict Management from Kennesaw State University and a BBA in Accounting with a minor in Information Systems from Georgia State University.  She is trained in the Zachman Framework for Enterprise Architecture.

Workshop Details

  • Date: Friday, April 12, 2013
  • Time:
    • 8:00 a.m. Registration and breakfast
    • 8:30 a.m. Workshop starts
    • Break (snacks)
    • 12:00 p.m. Lunch
    • 1:00 p.m. Workshop resumes
    • Break (snacks)
    • 4:30 p.m. Workshop finishes

Note: If you have any dietary restrictions, please email Jeanne Gonnason when you register.

  • Location: Innovate Calgary (formerly CTI), 3553 31 Street Northwest, Calgary, AB (Interactive Map)
  • Directions: Innovate Calgary is in University Research Park just north of the University of Calgary
  • Public Transportation: From Brentwood LRT station walk across the parking lot to Innovate Calgary
  • Parking: Free visitor parking is available in front of the building.
  • Prerequisites: None: This workshop is aimed at all levels of experience. If you are bringing your laptop, don’t forget the power cord! Wireless internet access is available.
  • Cost: See Registration Rates below.

Registration Rates

Register online for Alberta STC’s workshop now! Our rate is well below comparable daily workshop fees.

Regular rate: $325* for STC and affiliate members; $375 for non-members

* If you are a student in a communication program, you MUST present your student ID at the workshop to receive a $50 rebate.

* If you live more than 50 km from Calgary, please pay the full fee and email the Treasurer for $50 reimbursement.

The workshop includes breakfast, lunch, and snacks at the breaks. If you have any dietary restrictions, please email them to Jeanne Gonnason.


Contact Jeanne Gonnason, New Heights Manager.

Past New Heights Workshops

  • New Heights 2012 - “New Heights: “Modern Editing: Improving Product Quality”. Presenter: Linda Oestreich.
  • New Heights 2011 - “The Treasure and the Hunt: Content as an Extension of User Experience”. Presenter: Rahel Anne Bailie.
  • New Heights 2010 - “Instructional Design”. Presenter: Bernard Aschwanden.

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