Wine and Cheese – Mar 26

STC Alberta is hosting a wine and cheese party and you are invited!

What better way to learn about networking than at a party? Come out for a social evening, have some cheese with a glass of red or white. Non-alcoholic beverages will also be served.

To open the discussion, we will have special guests available to open discussions on networking with a social media presence and effective interviewing and portfolios. There will be plenty of time to ask questions.

You don’t need to be or looking for your next job to benefit from attending this event.

Date: Thursday, March 26th
Time: 6:30 to 9:00 p.m.
Location: Innovate Calgary (Alastair Ross Technology Centre), 3553 – 31 Street NW, Calgary. Plenty of free parking is available. The building is located near Brentwood LRT station (map).

Members and Affiliates: $15
STC Student Members: $10
Guests: $20
Non-members: $30
Wine (red or white) will be sold by the glass: $2
Non-alcoholic beverages: Free

Register for Event

Everyone is welcome! Bring a guest at the discounted rate.

Flare Users Group – Apr 7

The Calgary Flare Users Group is the place to share ideas on technical writing, single-source authoring, content management, and getting the most out of using MadCap Flare. If you’re new to Flare or have been using it for years, let’s get together and share ideas on using Flare.

Everyone is welcome. Please send an email to if you would like more information and would like to attend our next meeting.

Agenda for the next meeting:

  • Introductions and updates
  • Creating a PDF from Flare content

Date: Tuesday, April 7, 2015
Time: 6:00 p.m.
Location: Innovate Calgary (Alastair Ross Technology Centre), 3553 – 31 Street NW, Calgary (map)

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The February Edition of SuperScript is Now Available

Hello everyone! The latest edition of SuperScript is now available. In this issue:

  • Mitch Willis, the new chapter president, discuss his goals and expectations about the role.
  • Jessie Channey, who has stepped down from the president role after years of commitment and many accomplishments, talks about her new role as the past-president with the chapter.
  • Jeanne, our senior STC Alberta member, shares advice and tips for the current economic trend.
  • Deanne Wilson, the Edmonton director, has stepped down from the role. It is now open and and the chapter is looking for the next director.
  • The next two events for the chapter are outlined. First, there will be a wine and cheese on March 27, which will focus on networking, portfolios, and interview skills. Second, the Flare user group will be held on April 7.
  • Mitch Willis, the Twitter manager, requests the membership reconnect with chapter’s Twitter feed. Following @STCAlberta is an easy way to keep up with the latest trends in technical communications.
  • The STC Alberta Newsletter Award has been announced. Read more about the winner and the winning article here.
  • The deadline for the next SuperScript article is announced for April 10. Get your article published!

Comments welcome to the Newsletter Editor.

Essential Accounting Services

Essential Accounting Services specializes in small business accounting and bookkeeping services. In addition to corporate taxes, they also do personal taxes. They will manage all of your accounting, so you can focus on your business.

Email or call Helen today

cell: (403) 826-0659

(403) 249-6693

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Volunteer Opportunities

Are you interested in being part of the award-winning team that runs STC Alberta? The time is now. As some of our volunteers are moving on, now is a great time to jump in and join us. We’ve had such high volunteer involvement in the past few years that we’ve been able to form teams for many of our roles, so join a team (see all positions here), or take on one of the following positions. As always, you’ll have full access to a knowledgeable and experienced council, and past volunteers to help you along the way! Read More…

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Technical Editor

Restricted to STC members only. Enter password

Position Overview:

Seeking experienced freelancers to edit, format and proofread safety codes officer (building discipline) courses that have been updated to the new Alberta Building Code 2014.

Key Responsibilities:

  • Checking for correct use of grammar, consistency in style, logical organization of content
  • Checking spelling and punctuation
  • Clarifying ambiguous vocabulary, meaning and syntax
  • Reworking document for consistency in visual organization (page layout, font type and size, footnotes, diagrams, lists, quotations, tables, etc.)
  • Checking page references, code references and quotations against relevant code documents
  • Marking errors in the original electronic copy


  • Approximately 5 years experience
  • degree/diploma in writing or an equivalent mix of education and experience
  • The skills to carry out the work described above correctly.

Technical Writer

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Position Overview:

We are looking for a Technical Writer to join our Product Management team. In this role, you’ll help customers understand how our products can meet their business requirements. You’ll gain a clear understanding of users’ goals and create content that ensures a hassle-free experience.

Key Responsibilities:

  • Actively engage with customers to find out how they use our product and what they need help with
  • Create and maintain content that helps users complete their tasks, understand concepts, and get answers to their questions
  • Work closely with product managers, review specs and prototypes, and interact with the software to learn how features work
  • Take a proactive approach to understand the customer’s business problems and their users
  • Constantly monitor customers usage and feedback and refine the content accordingly
  • Organize content so answers are easy to find
  • Consistently apply style and process guidelines
  • Take ownership and manage the complete process for each document, including authoring, editing, review, testing, and delivery
  • Ensure documentation accuracy by verifying functionality in development builds
  • Keep up to date on design changes throughout the development process
  • Look for other avenues to assist customers beyond traditional product documentation


  • 2 – 5 years experience writing user documentation for software products
  • Technical Communication degree or equivalent
  • Excellent communication skills, including a concise and direct writing style
  • Experience building and proactively maintaining content for customer-facing portals
  • Can provide self-edited samples that demonstrate all of the above
  • Experience working in a software development environment
  • HTML coding skills
  • Exceptional attention to detail
  • Experience working with customers to understand their business requirements
  • Flexibility suited to an iterative development process

Coffee Night: Technical Communication and STC-Alberta!

STC Alberta has a new executive! We welcome you to join us at our second Spring Coffee Night to meet our new board, say hello to old friends, and maybe meet some new friends.

At the same time, let’s talk about STC, what our plans are for the next year or two, and what you would like to gain from your membership. If you’re just learning about our organization, this is the perfect meet-up for you!

Date: Wednesday, February 25th
Time: 6:30 to 9:00 p.m.
Location: Second Cup Kensington, 338 10 Street NW, Calgary, AB (Map)
Cost: FREE, but please register.

Coffee and tea drinkers welcome. Please reserve your spot. This event has filled up quickly in the past and seating is limited.

Senior Technical Writer

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Ideal Candidate

  • Possesses 5 years or more of experience designing and developing procedure for the Oil & Energy Industry
  • Comfortable with software applications and technology in general, especially database concepts
  • Demonstrates structured writing competencies
  • Has experience in an XML and DITA authoring environment
  • Demonstrates strong leadership and customer facing skills
  • Has experience working with remote team members, and leveraging best practices and enabling technologies to do so effectively


  • Analyzes source content
  • Designs information for conciseness, accuracy, effectiveness, and eliminates non-essential content
  • Organizes and facilitates Working Sessions and Review Sessions with SMEs, ensuring focus and timely results
  • Interfaces directly with multiple stakeholders within the client base
  • Manages multiple information assets and delivery schedules in a dynamic environment
  • Adheres to Quality Assurance practices prior to distributing information assets to the clients

Required Skill Set

  • Strong customer-facing written and verbal communication skills
  • Experience in facilitating Working and Review Sessions and gaining consensus quickly
  • Structured writing skills/competencies
  • Proficiency in FrameMaker, Adobe Acrobat, and a variety of PC tools and applications
  • Ability to work under pressure and meet aggressive timelines
  • Ability to lead and mentor others
  • Post-secondary education required
  • Professional consulting skills and business acumen to interact with clients and SMEs, managing outcomes to negotiate a win-win for all involved
  • Ability to identify risks, impacts, and mitigation strategies, and to clearly communicate such to Program/Project Managers


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Senior Information Architect

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Areas of Responsibility:

  • Ability to act as an advisor to clients, designing solutions and offering recommendations
  • Ability to design solutions that meet corporate and customer goals
  • Acknowledging that there is a breadth to the definition to the information architecture space, Innovatia is looking for candidates that have experience in content strategy, needs analysis, solutioning, content modeling, taxonomy, and XML authoring
  • Effectively work with the sales team in key accounts
  • Ability to manage multiple tasks and lead customer-facing discussions demonstrating thought leadership and subject matter expertise
  • Ability to design and scope (effort, timelines, etc.) solutions to meet individual customer needs
  • Required to collaborate with a geographically distributed team
  • Must have the flexibility to travel (often on short notice)
  • Individuals should be highly self-motivated with the ability to work to deadlines

Required Skill-Set:

  • 5+ years’ relevant experience
  • Bachelor-level degree is a requirement. MBA would be an asset
  • 5+ years’ experience in information architecture. Must have a broad range of senior level experience understanding corporate requirements in the knowledge management space, including information architecture, technical writing, and instructional design
  • Knowledge of tools (e.g. Authoring, CMS, Publishing)
  • Experience in technical writing and instructional design
  • Experience in oil and gas industry
  • Extensive experience working with external clients in an advisor role
  • Experience in project management would be an asset, but not required


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Instructional Designer

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Job Description:

Our client is looking for an Instructional Designer to develop classroom training material — someone who has the design component while specializing in the classroom/workshop environment.  Leadership development experience is a strong asset.


The Instructional Designer role is responsible for the design and development of instructional material for training courses that support company technical and business products. Individuals must demonstrate and utilize effective needs analysis, project management, course development, and evaluation skills.


  • Ability to independently develop entry- and advanced-level courses for both internal and external audiences.
  • Able to utilize multimedia technology and authoring tools, including Storyline.
  • Work with Subject Matter Experts in determining needs of the course and appropriate method of delivery
  • Multimedia
  • Curriculum and course development


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