The November Issue of SuperScript is Now Available

Hello everyone! The latest edition of SuperScript is now available. In this issue:

  • Chapter President Jessie Channey updates us on what’s been going on in the Chapter recently and what’s coming up next for STC Alberta.
  • We outline the exciting events coming our way, including the annual AGM!
  • Steve White gives us a review of our Fall New Heights event with speaker Kit Brown-Hoekstra.
  • Tanya Mahmutovic shares how she’s getting back to basics and implementing new techniques in her job.

Comments welcome to the Newsletter Editor.

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Contract Technical Writer

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An international engineering firm is looking for a technical writer who can assist them in the preparation of a series of technical specifications related to the oil & gas industry.  These specifications are existing documents which have been reviewed by the firm’s engineers in their German office; therefore, the grammar needs to be checked and corrected accordingly.  As these documents have been written and revised over many years, the presence of multiple authors is strong, so the firm would like the technical writer to look at the style of writing used in the documents and align them into a single authorial voice.  There are currently 60 documents to be rewritten over the span of three months beginning in mid-February.

There is the potential for additional work at the conclusion of this project.



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Senior Technical Writer

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Ideal Candidate

  • Possesses 5 years or more of experience designing and developing procedure for the Oil & Energy Industry
  • Comfortable with software applications and technology in general, especially database concepts
  • Demonstrates structured writing competencies
  • Has experience in an XML and DITA authoring environment
  • Demonstrates strong leadership and customer facing skills
  • Has experience working with remote team members, and leveraging best practices and enabling technologies to do so effectively


  • Analyzes source content
  • Designs information for conciseness, accuracy, effectiveness, and eliminates non-essential content
  • Organizes and facilitates Working Sessions and Review Sessions with SMEs, ensuring focus and timely results
  • Interfaces directly with multiple stakeholders within the client base
  • Manages multiple information assets and delivery schedules in a dynamic environment
  • Adheres to Quality Assurance practices prior to distributing information assets to the clients

Required Skill Set

  • Strong customer-facing written and verbal communication skills
  • Experience in facilitating Working and Review Sessions and gaining consensus quickly
  • Structured writing skills/competencies
  • Proficiency in FrameMaker, Adobe Acrobat, and a variety of PC tools and applications
  • Ability to work under pressure and meet aggressive timelines
  • Ability to lead and mentor others
  • Post-secondary education required
  • Professional consulting skills and business acumen to interact with clients and SMEs, managing outcomes to negotiate a win-win for all involved
  • Ability to identify risks, impacts, and mitigation strategies, and to clearly communicate such to Program/Project Managers


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Senior Information Architect

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Areas of Responsibility:

  • Ability to act as an advisor to clients, designing solutions and offering recommendations
  • Ability to design solutions that meet corporate and customer goals
  • Acknowledging that there is a breadth to the definition to the information architecture space, Innovatia is looking for candidates that have experience in content strategy, needs analysis, solutioning, content modeling, taxonomy, and XML authoring
  • Effectively work with the sales team in key accounts
  • Ability to manage multiple tasks and lead customer-facing discussions demonstrating thought leadership and subject matter expertise
  • Ability to design and scope (effort, timelines, etc.) solutions to meet individual customer needs
  • Required to collaborate with a geographically distributed team
  • Must have the flexibility to travel (often on short notice)
  • Individuals should be highly self-motivated with the ability to work to deadlines

Required Skill-Set:

  • 5+ years’ relevant experience
  • Bachelor-level degree is a requirement. MBA would be an asset
  • 5+ years’ experience in information architecture. Must have a broad range of senior level experience understanding corporate requirements in the knowledge management space, including information architecture, technical writing, and instructional design
  • Knowledge of tools (e.g. Authoring, CMS, Publishing)
  • Experience in technical writing and instructional design
  • Experience in oil and gas industry
  • Extensive experience working with external clients in an advisor role
  • Experience in project management would be an asset, but not required


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Instructional Designer

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Job Description:

Our client is looking for an Instructional Designer to develop classroom training material — someone who has the design component while specializing in the classroom/workshop environment.  Leadership development experience is a strong asset.


The Instructional Designer role is responsible for the design and development of instructional material for training courses that support company technical and business products. Individuals must demonstrate and utilize effective needs analysis, project management, course development, and evaluation skills.


  • Ability to independently develop entry- and advanced-level courses for both internal and external audiences.
  • Able to utilize multimedia technology and authoring tools, including Storyline.
  • Work with Subject Matter Experts in determining needs of the course and appropriate method of delivery
  • Multimedia
  • Curriculum and course development


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Technical Writer/Instructional Designer

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  • Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology
  • Maintain records and files of work and revisions
  • Edit, standardize, or make changes to material prepared by other writers or establishment personnel
  • Confer with customer representatives, vendors, plant executives, or the publisher to establish technical specifications and to determine subject material to be developed for publication
  • Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding
  • Select photographs, drawings, sketches, diagrams, and charts to illustrate material
  • Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail
  • Interview production and engineering personnel and read journals and other material to become familiar with product technologies and production methods
  • Observe production, developmental, and experimental activities to determine operating procedure and detail
  • Arrange for typing, duplication, and distribution of material
  • Assist in laying out material for publication
  • Analyze developments in specific fields to determine need for revisions in previously published materials and development of new material
  • Review manufacturer’s and trade catalogues, drawings, and other data related to operation, maintenance, and service of equipment
  • Draw sketches to illustrate specified materials or assembly sequence


  • English Language – Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
  • Computers and Electronics – Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming
  • Communications and Media – Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media
  • Education and Training – Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects


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Highlights of the Year 2013

We kept up pace with previous years and saw several major accomplishments:

  • Most Influential TechcommOur LinkedIn Group is maintaining a steady pace of growth with regular increases in membership. Search for STC Alberta on LinkedIn to join us.
  • Continued success with our Social Media expansion with Twitter. In fact, in 2013, we were number 72 (up from 109 in 2012) out of 400 of Twitter’s top influencers. Search for @STCAlberta on Twitter, or view the feed from any page on our website.
  • Continued collaboration with affiliate organizations to enhance the networking experience for our members and to offer a wider variety of events by sharing programming.
  • Increased attendance at local events in Calgary and Edmonton.
  • Built up membership numbers by highlighting numerous benefits and we’re working to build it up even more!
  • Added numerous new volunteers throughout the year; check out our local super stars!
  • And we’ve been busy with even more; check out our blog for the latest news.

Solution Specialist

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As a Solution Specialist you would consult with our global fortune 500 customers to discover and quantify their knowledge requirements and work with Innovatia resources to define and scope an appropriate solution. Working with our customers and partners, the Solutions Specialist will also work with our team to deploy knowledge management solutions.




  • Must have a broad range of senior technical experience understanding the content development environment of large enterprise customers
  • Ability to design solutions that meet corporate and customer goals and result in product offerings that have the potential to generate acceptable margins
  • Effectively work with the sales team in targeted accounts
  • Ability to manage multiple tasks and lead customer-facing discussions demonstrating thought leadership and subject matter expertise
  • Provide direction to customers and internally on the various technology solutions and provide technical strategic direction
  • Investigate and evaluate vendors and solution providers for their ability to contribute to our overall solution set
  • Ability to design and scope (effort, timelines, etc.) solutions to meet individual customer needs
  • Comfortable working with consulting partners on the technical components of a commercial proposal
  • Demonstrated ability to collaborate with a geographically distributed team
  • Must possess strong verbal and written communication skills and be able to present solutions to technical decision makers
  • Must have the flexibility to travel

Required Skill-Set:

  • 5 years+ relevant experience, coupled with a Bachelor level degree
  • Experience with oil and gas industry
  • Experience operating as a senior resource involving client engagements
  • Experience in content development and management for information solutions
  • Experience in project management
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Edmonton Pub Night and Christmas Get-Together – Dec 11

Tis the season for holiday celebrations, so let’s get together and raise a glass of cheer, enjoy some eats, and each other’s company.

  • Date: Thursday, December 11, 2014
  • Time: 6:30 to 9:00 p.m.
  • Location: Fionn MacCool’s, 10200 102 Ave NW, G310 (Edmonton City Centre West). (map)
    • There is hourly parking in various parkades and lots, and ETS has numerous route stops at Edmonton City Centre.
  • Cost:
    • STC Alberta Members, Affiliate Members, and Non-Member Students: $15
    • STC Alberta Student Members: $10
    • Other STC Members (Society Members): $15
    • Non-Members: $30
  • Registration: Registration will be online. Please write to the email below and you will be contacted when registration is available. Cash payment for this event will be due at the door. Walk-ins are welcome, but registration is encouraged.
  • Contact: Deanne Wilson
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Annual General Meeting – Jan 22

Let’s catch up after the holidays, enjoy drinks, appetizers, and each other’s company. Purchase your own refreshment from Craft Beer Market’s vast selection of craft beers, cocktails, and non-alcoholic choices. We’re providing the appetizers! Everyone is welcome to attend, but only STC Alberta members and student members are eligible to participate in the meeting and vote to affirm the new Board.

Program Details

Date: Thursday, January 22, 2015
Time: 6:00 to 9:30 p.m.
Location: Craft Beer Market, 345 – 10 Ave. S.W., Calgary (Map). Parking along 10th Aveue (and all street parking) is free after 6:00 p.m.


  • Welcome and Introductions
  • Approval of 2014 AGM Minutes
  • President’s 2014 Year In Review
  • Treasurer’s 2014 Financial Report
  • Appointment of Auditors
  • Awards
  • Results of 2015 Affirmation of New Board
  • New Business/Upcoming Programs for 2015
  • Adjournment


  • STC Alberta Members, $15
  • STC Alberta Student Members: $10
  • Affiliate Members and Non-Member Students: $15
  • Non-Members: $30

Register for Event

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