This coming April 12, Judy Glick-Smith, communications professor, author, entrepreneur and former STC president, will be speaking at the Society for Technical Communication – Alberta chapter’s annual New Heights professional development workshop. As the STC’s premier event, New Heights 2013 will be held this year at the Innovate Calgary offices. Judy Glick-Smith will be leading discussions on the best approaches to building and executing user-centred, goal-directed audience analysis plans.
Judy is the founder and President/CEO of MentorFactor, Inc. She is a human interaction consultant, specializing in situational awareness training; flow-based decision making; personal and organizational transformation; and interpersonal communication, such as conflict management.
Judy recently completed her Ph.D. in Transformative Studies with a concentration in Integral Studies from the California Institute for Integral Studies. Her research was an examination of flow-based critical decision-making processes of firefighters and EMTs in the midst of critical incidents. The title of her dissertation is “The Path of the Razor’s Edge: An Examination of the Flow Experiences of Firefighters.”
Judy is a Fellow and Past President of the Society for Technical Communication, an international organization dedicated to advancing the arts and sciences of technical communication.
Hurry now to register for New Heights and participate in Judy’s workshop: “Goal-directed Audience Analysis: Who’s Using your Content?” Early Bird registration pricing expires March 31!
“I was truly moved by your presentation last night. I was just amazed at the stories you told and the research that was driven by it. I wish corporate leaders could hear more stories around the commitment to training their people and the impact it can and does have, when it is really needed.”
American Society for Training and Development
Organizational Development Special Interest Group, March 13, 2012