Trends, Tools, and Technologies in Software User Assistance - Feb 17, 2011
This webinar provides a cutting-edge overview of the latest trends in software user assistance, defines the key terminology, highlights the most important technologies, and offers predictions on future directions of our field. The seventy-five minute session should be of interest to technical communicators of all backgrounds and experience levels.
About the Presenter
 Joe Welinske is the president of WritersUA, a company devoted to providing training and information for user assistance professionals, and is recognized as an authority on the subject. Joe has been involved with software documentation development since 1984 and previously visited the Alberta Chapter nearly a decade ago as one of our first high profile speakers. The focus of his work is producing high quality seminars and conferences for the user assistance and technical communication communities.
Together with Scott Boggan and David Farkas, Joe authored two editions of the popular and pioneering book Developing Online Help for Windows. He has also taught online Help courses at the University of Washington, UC Santa Cruz, and Bellevue Community College. Joe was the President of STC Puget Sound Chapter from 2006-2008. He is currently Membership Director for the Puget Sound Chapter of the Usability Professionals Association.
- Date: February 17, 2011
- Time: Doors open at 6:30 p.m., Program from 7:00-9:00 p.m.
- Locations: This webinar will be presented two ways: In Calgary, we will meet at Calgary Technologies Inc. (CTI), 3553 – 31 Street NW, Calgary, Alberta. View Map. CTI is located in University Research Park. Parking is free anytime after 5:00 p.m. and there are plenty of spots. If you are taking the LRT, get off at the Brentwood station; the CTI is across the parking lot; all out-of-Calgary attendees will be able to join us via GoTo Meeting (details will be emailed after you register). GoTo Meeting attendance will be limited, so register early!
- Who Should Attend:
- All Chapter and Society Members
- Affiliate Members*
- Employers and Industry Representatives
- Students, Educators, and Technical Trainers
- Non-members
- Guests
- Anyone who works with technical information to discover how our profession can support them
- Cost:
- STC Alberta Student Members: Free
- STC Alberta Members, Affiliates*, and Non-Member Students: $10
- Other STC Members: $15**
- Non-Members: $20
- Registration: Calgary attendees can register online and make payment at the door.
- Out-of-Calgary attendees must register by submitting payment using PayPal (this is due to limited access via GoTo Meeting)
*Affiliate Members are members of STC Alberta partner organizations. STC members will be given priority when space is limited.
**Other STC Members include those STC members with either Limited Membership or other categories of membership where they do not belong to the STC Alberta Community.
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